behavior-hack
The Question Nobody Asks in Exit Interviews
Most exit interviews ask "why are you leaving?" The better question: "what almost made you leave before?" It surfaces fixable problems instead of post-hoc rationalizations.
decision-design
behavior-hack
The Pre-Mortem
Gary Klein's pre-mortem technique flips planning on its head. Instead of asking "how will we succeed?" you ask "it failed, why?" Teams that do this catch 30% more risks.
research-drop
The Loss Aversion Tax
Kahneman and Tversky proved people work twice as hard to avoid losing something as they do to gain something equivalent. Most HR programs ignore this completely.
think-piece
The Unlimited PTO Trap
Unlimited PTO sounds generous but often reduces time off. Without a clear number, people guess wrong. And they almost always guess low.
behavior-hack
The Ulysses Contract for Work
Pre-commitment devices work because they remove the decision point entirely. One calendar trick that locks in your best intentions.
think-piece
Give People Fewer Choices
More options feel generous. They actually reduce satisfaction and action. The best HR programs offer less, not more.