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Why "Great Job" Teaches Nothing
Specific praise ("The way you handled that client call") outperforms generic praise ("Good work!") in building motivation and trust. Here's the mechanism.
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Specific praise ("The way you handled that client call") outperforms generic praise ("Good work!") in building motivation and trust. Here's the mechanism.
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Employees who give recognition are trusted 9x more than those who don't. The surprise: giving matters more than receiving.