research-drop
The Peak-End Rule
People don't remember experiences as averages. They remember the peak moment and how it ended. This changes everything about how you design employee experiences.
A researcher and product builder dedicated to improving organizational outcomes. His work began during his time at MIT, where his research in people analytics revealed insights about how to improve employee wellbeing, happiness, and performance.
research-drop
People don't remember experiences as averages. They remember the peak moment and how it ended. This changes everything about how you design employee experiences.
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