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The Loss Aversion Tax
Kahneman and Tversky proved people work twice as hard to avoid losing something as they do to gain something equivalent. Most HR programs ignore this completely.
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The Peak-End Rule
People don't remember experiences as averages. They remember the peak moment and how it ended. This changes everything about how you design employee experiences.
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The 70% Rule
Managers account for 70% of the variance in team engagement. Not culture. Not perks. Not mission statements. The person running the weekly standup.
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The Alignment Gap Is Growing
Mentions of misalignment in employee feedback rose 149% year over year. The problem isn't engagement. It's that people are engaged in different directions.
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Why "Great Job" Teaches Nothing
Specific praise ("The way you handled that client call") outperforms generic praise ("Good work!") in building motivation and trust. Here's the mechanism.
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The Progress Principle
Teresa Amabile analyzed 12,000 diary entries and found small wins beat everything else for motivation. Not bonuses, not praise, not strategy. Progress on meaningful work wins.
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The 90% vs 50% Problem
When retirement savings is opt-out, 90% participate. When it's opt-in, 50% do. The same people. The same plan. The only difference is which box was pre-checked.
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Your Manager Affects Your Mental Health More Than Your Therapist
Managers influence employee mental health as much as spouses do, and more than doctors or therapists. Most companies still treat management as a promotion, not a skill.
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The Friction Tax
Adding one extra step to a process cuts completion rates by 20%. Most HR programs have five extra steps baked in.
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The 9x trust multiplier
Employees who give recognition are trusted 9x more than those who don't. The surprise: giving matters more than receiving.