think-piece
Your EAP Is a Waste of Money
Employee Assistance Programs have a 2-10% utilization rate. Not because employees don't need help, but because EAPs were designed for a version of stigma that no longer explains the problem.
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behavior-hack
The Yes, And Rule
Improv comedians never say "no, but." They say "yes, and." When teams adopt this single rule for brainstorming, idea volume increases and the ideas that survive are more original.
research-drop
The Checklist Effect
When Atul Gawande introduced a simple surgical checklist, complications dropped 36% and deaths dropped 47%. The mechanism isn't information. It's forcing a pause in autopilot.
think-piece
When Autonomy Backfires
Self-determination theory says autonomy drives motivation. But research shows that without clarity on direction and boundaries, autonomy creates anxiety, decision paralysis, and worse performance.
behavior-hack
The Fresh Start Effect
People are 33% more likely to start a new habit on a Monday, the first of the month, or after a birthday. Temporal landmarks create a psychological "reset" that separates the old self from the new one.
research-drop
The Cognitive Load Tax
Judges grant parole 65% of the time in the morning and nearly 0% by late afternoon. The same decision fatigue is draining your team's best thinking before lunch.
think-piece
When Transparency Backfires
Radical transparency sounds like good leadership. But research shows that certain types of openness actually reduce trust, increase anxiety, and make teams perform worse.
behavior-hack
Reverse Mentoring
When Jack Welch paired 500 senior leaders with junior employees to learn about the internet, he accidentally created one of the most effective tools for closing the generational knowledge gap.
research-drop
The Temporal Discounting Trap
People consistently choose $100 today over $120 next month. The same bias explains why teams skip strategy for urgent busywork, and why quarterly goals beat annual ones.
think-piece
The Best Practices Trap
Best practices are survivorship bias with a PowerPoint deck. They tell you what worked for someone else in a context you'll never fully understand. Here's what to do instead.
behavior-hack
The If-Then Plan
People who write "When X happens, I will do Y" are two to three times more likely to follow through. The trick isn't motivation. It's pre-deciding.
research-drop
The Service Recovery Paradox
Customers who complain and get a great recovery become more loyal than customers who never had a problem. The same mechanism works inside organizations.